Privacy is our priority.
We are committed to protecting our customers’ personal and financial information. In the course of providing certain products and services, we will collect and maintain certain nonpublic personal information. This Privacy Statement answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it.
What types of nonpublic personal information do we collect?
When you apply for, open, or maintain an account or partner account with us, or when you apply or purchase a product or service, we collect the following types of information:
- Information you provide online and on applications or other forms, such as your name, address, Federal Tax ID, business history.
- Information about your transactions with us, such as your processing history and payment history.
- Information about you from consumer-reporting agencies and business-reporting agencies
What types of nonpublic personal information do we disclose?
We may disclose nonpublic personal information we collect, to our affiliates to better service your business or to provide enhanced products or services provided by our partners or as required by law to cooperate with regulators or law enforcement authorities.
To what types of entities (other than those companies used to process or service transactions) do we disclose nonpublic personal information?
We may disclose nonpublic personal information among our affiliated companies and to other financial services providers with which we have joint marketing agreements or that offer financial products and services with us or on our behalf. By sharing this information, we can provide you with a broader range of products and services, improve your experience with us, and better serve your needs.
We may also disclose information that we collect from you such as your name, contact information, and customer relationships with us to nonaffiliated third parties that perform services, such as marketing or market research, on our behalf. For example, we may provide your name, address, phone number, and/or e-mail address to vendors who send our e-mail or regular mail.
We require that all entities with which we share your nonpublic personal information, including companies that process or service transactions for us, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law.
We will not sell your personal information to third-party marketers or any other entity for any purpose without your consent.
To what other types of entities might we disclose nonpublic personal information?
We also may disclose information about you to companies that service, maintain, or process for us your transactions and accounts. For example, we provide certain information to companies that transact your credit card information.
In addition, we disclose nonpublic personal information to nonaffiliated third parties, as permitted or required by law or to cooperate with regulators or law enforcement authorities. These parties include government/regulatory organizations, such as the Internal Revenue Service (IRS) and the Securities and Exchange Commission (SEC), as well as any of the securities exchanges and states we are registered with and to parties under court order or subpoena that request this information. Disclosures for which you have provided your consent or you have directed us to make are also permitted.
How do we protect the confidentiality and security of nonpublic personal information?
We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our web site, using firewalls and other security technology to protect our network and systems from external attacks. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the nonpublic personal information that you provide or access during a secure session (look for the padlock icon on your browser). In addition, we use digital certificate services to authenticate that you are transacting with our web site.
Our employees and third party service providers have access to your nonpublic personal information only on a “need to know” basis. We conduct periodic informal internal audits of our business practices and procedures, examining confidentiality standards and information access in order to protect your personal information.
How can customers access and update their nonpublic personal information that we collect?
We take measures to ensure that customers’ nonpublic personal information is accurate and up-to-date. You can also access and update certain nonpublic personal information that we collect about you. To make corrections please call our customer service telephone number listed below.
ALL PRODUCTS AND SERVICES PROVIDED BY CITIVIEW ARE PROVIDED ON AN "AS IS," "WHERE IS" AND "WHERE AVAILABLE" BASIS, WITH NO WARRANTY OF ANY KIND-WHETHER EXPRESS, IMPLIED OR STATUTORY-INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DOES NOT AFFECT THOSE WARRANTIES WHICH ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE HERETO.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS GENERAL POLICY OR WHERE THE LAW REQUIRES A DIFFERENT STANDARD, YOU AGREE THAT CITIVEIW IS NOT RESPONSIBLE FOR ANY LOSS, PROPERTY DAMAGE OR BODILY INJURY, WHETHER CAUSED BY ACCESS TO OR USE OF THE PRODUCTS OR SERVICES SOLD OR PROVIDED BY CITIVIEW. TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW, CITIVIEW WILL NOT BE RESPONSIBLE TO YOU OR ANY THIRD PARTY CLAIMING THROUGH YOU FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL, ECONOMIC OR OTHER DAMAGES ARISING IN CONNECTION WITH ANY PRODUCTS OR SERVICES PROVIDED BY CITIVIEW.
Citiview reserves the right to modify the terms of this General Policy at any time without notice, but the most current version thereof will always be available to you through a link on Citiview’s website. By purchasing a product or service from Citiview you agree to be bound by the terms contained in the most recent version of this General Policy.
In order to contact our customer services department please contact us at:
Citiview Publications LLC
PO Box 70281
Louisville, KY 40270